Orders are placed through Amazon and as such The Pet Shop London do not dispatch, fulfill or refund any orders. Returns, disputes and any order queries remain the responsibility of Amazon. The Pet Shop London does not accept any responsibility for orders placed with Amazon.

Product listing data is pulled directly from the Amazon search API, The Pet Shop London therefore is not responsible for any misrepresentation of any products listed on this website. If you feel that any products on this website are being misrepresented please request their removal using the contact form. The Pet Shop London also recommends making the same request with Amazon themself.